Remote Deposit Capture: Risk & Reward
Luis found a $250 appliance rebate check in his mailbox when he got home from work. Imelda picked up her $1,248 expense reimbursement check from her employer’s accounting department. Noelle received a $10 check with a birthday card from her great-grandmother. While happy to receive payments, Luis, Imelda, Noelle, and all your other customers do not want to trek to a branch or ATM to make deposits.
Your clients want remote deposit capture (RDC). This technology allows people to deposit checks into their accounts from anywhere using their smartphones.
It sounds like a risky process. What’s to stop people from depositing the same check multiple times, trying to process payments that do not belong to them, or creating forgeries that would be difficult to detect in pictures but obvious in person?
You can create an RDC program that simultaneously pleases customers and protects your institution with reduced risk.
- Why are RDC agreements necessary? What should they include?
- How can you set exposure limits?
- What are the best practices to monitor fraud?
- What legal framework should you follow?
- What does RDC indemnity entail?
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