Duration: Scheduled for 90 minutes including question and answer session.
Presenter(s): David Osburn, Founder and managing member of Osburn & Associates LLC
Price: $299.00, On-Demand includes full audio presentation, question and answer session, and presentation slides.
Credits: Live webinar approved for 1.5 NASBA credit hours (Management Services).
Who Should Attend? Commercial lenders, managers, branch managers, private bankers, business development officers, assistant branch managers, senior bank management
It is likely that you are often required to negotiate in diverse situations. Whether you are in a sales-focused or operations role, you can catapult your career and enhance your income if you are able to close more deals to win new business for your bank. Masterful negotiation tactics can improve the results of every situation in which you are involved. By negotiating effectively, you will increase revenue, reduce risk, and please your clients.
This webinar will emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process. Additionally, related topics will include management skills and styles, technical skills, and compensation techniques. The session will also cover the importance of the “human” side of negotiations including “empathy”, “ego”, and “needs.”
Throughout the session, negotiation scenarios from the “real life” of a banker will be presented in order to reinforce the concepts.
WHAT YOU'LL LEARN
A sampling of what this webinar will cover:
- What are the most impactful negotiation skills?
- How can you overcome roadblocks in negotiations?
- What telephone techniques are most effective?
- What roles should empathy and ego play in negotiations?
- How can negotiation skills foster effective management styles?
- Negotiation scenarios from the Real Life of a Banker.
YOUR CONFERENCE LEADER
Your conference leader for “Learn Masterful Negotiation Tactics” David Osburn, is the founder and managing member of Osburn & Associates LLC, a Las Vegas-based business training and contract CFO firm that provides seminars, webinars, keynote speeches, and webinars for various trade groups including CPAs, bankers, attorneys, credit union employees, credit managers, contractors, and business owners. He also provides contract CFO services for financial institutions, medical practitioners, contractors, and real estate developers.
His extensive professional background encompasses over 27 years in banking, finance, and marketing. His bank commercial lending credentials include comprehensive loan underwriting, management, customer development, and loan workout experience.
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CERTIFICATES OF PARTICIPATION
BankersWEB certificates of participation are available to everyone completing this webinar.