1. IRS Tax Refund: What Tools May an RDFI Use to Handle ACH Tax Return Exceptions?

IRS Tax Refund: What Tools May an RDFI Use to Handle ACH Tax Return Exceptions?

IRS Tax Refund: What Tools May an RDFI Use to Handle ACH Tax Return Exceptions?
Event ID: 68280
Not for Sale
Recording: 11292

Duration: 90 minutes including question and answer period.
Presenter(s): John Cogdill, AAP, payments education specialist, ePayResources
$299.00, On-Demand includes full audio presentation, question and answer session, and presentation slides.
Who Should Attend? Operations personnel, operations officers/supervisors, check and electronic payments operations, compliance staff, risk and fraud personnel, internal auditors, external auditors, AAP candidates, any individual interested in learning more about ACH tax refunds and tax return exceptions

In this comprehensive webinar, we discuss the Receiving Depository Financial Institution’s (RDFI’)s liability for ACH tax refund entries as well as methods to use to mitigate damage to account holder relationships, liability and to the balance sheet.

Of course, we examine the NACHA Rules and IRS rules for Providers of individual income tax returns. We study scenarios and possible conclusions. Learn about the opt-in program put in place by NACHA and the IRS.

Additionally, the external leads program continues to be a great tool to combat fraudulent refund activity. Find out how these tools may simplify your exception process and prevent fraud.

Please join John Cogdill, AAP, for this informative session as we dive into the world of ACH tax refund issues.


Just a sampling of what this webinar will cover:

  • What are RDFI’s liabilities with regard to ACH tax refund entries
  • How can the RDFI mitigate damages and control liability
  • How to handle account holder relationships when dealing with ACH tax refunds
  • Review of NACHA Rules and IRS Rules for providers of individual income tax returns
  • Review of practical examples and solutions
  • How to combat fraud and simplify your exception process


Your conference leader for "IRS Tax Refund: What Tools May an RDFI Use to Handle ACH Tax Return Exceptions?" is John Cogdill, AAP. John is a payments education specialist for ePayResources and assists with the development and delivery of ePayResources professional training. He is an active staff member for ePayResources’ exclusive Payments Answerline™ where he supports members in resolving their payments related questions. Currently, John leads the ePayResources education committee which helps develop seminars, teleseminars, and webinars for other participants within the payments industry. As former director of member relations, John served as primary contact for the Member Relations & Services Team and oversaw the fraud and FBI day programs. He also supported membership needs by providing information regarding various products/services and spoke on various payments, fraud and risk management topics.

Prior to joining ePayResources in 2014, John has worked with community financial institutions and has held numerous positions within the financial industry. His primary focus was with treasury/cash management, risk management & assessments, audit organization, operations of payment systems and ATM network administration. He also served as a member of an Operational Risk Committee, which oversaw and monitored risk of commercial ACH originators. John attained his Accredited ACH Professional (AAP) designation from NACHA in 2011.

A native-New Mexican, he attended New Mexico State University where he earned a bachelor degree in general business & HR management, with minors in marketing and business management. He also acquired an associate degree in digital graphics technology and website design from the Dona Ana Community College.


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