1. DNEs and Reclamations

DNEs and Reclamations

Michele Barlow, ACH expert and payments industry leader, will help you ensure that the right policies and procedures are in place to ensure your institution does not incur a loss due to incorrect handling of DNEs. You will learn how to process federal government benefit payments to deceased accountholders.
Event ID: 2226283
Date: Recorded on Thursday, April 16, 2020
Duration: Scheduled for 90 minutes including question and answer period.
Presenter: Michele Barlow
Credits: Live webinar approved for 1.5 NASBA credit hours (Management Services)

DNEs and Reclamations

It is a sad reality that your customers die. Even after death, they may still receive incoming ACH entries. You need to handle these transactions correctly to avoid costly penalties. Since the federal government originates many of these payments, it is even more critical for your institution to abide by laws and regulations for each death notification entry (DNE).

  • How must you handle government payments for deceased account holders?
  • What are the reclamation rules for government and corporate entities?
  • How can you limit financial liability with reclamations and DNEs?
  • What are the differences between constructive and actual knowledge of death?
  • How should you process ACH payments when an account holder is deceased?

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