1. ACH Basics: Responsibilities of Frontline and Operations Staff

ACH Basics: Responsibilities of Frontline and Operations Staff

Electronic payments expert Jennifer Miller will explain the basics of ACH. You will learn how to understand the terminology and process electronic payments.
Event ID: 2495005
Recording: Unable to attend? A recording will be available after the presentation.
Date: Wednesday, July 15, 2020; 2:30 PM Eastern
Duration: Scheduled for 90 minutes including question and answer period.
Presenter: Jennifer A. Miller

ACH Fundamentals: Responsibilities of Frontline and Operations Staff

ACH knowledge should not be limited to backroom processors. All frontline and operations bank employees must know the basics of electronic payment processing to answer customer questions, decipher SEC codes, process timely returns, and maintain compliance.

You can quickly learn critical ACH definitions, procedures, and requirements. These fundamentals will enable you to handle more transactions independently.

  • What does ACH stand for?
  • What is an RDFI?
  • What is an ODFI?
  • What are your responsibilities when processing ACH items?
  • What liabilities and warranties should you consider?
  • What is new with the ACH network?

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